AI Inbox
An AI inbox that answers DMs and comments like you would
Every DM, comment, and mention from every connected channel lands in one inbox. Your AI drafts a reply trained on your Brand Profile -- products, FAQs, tone, policies -- so you approve in a tap instead of typing from scratch.
No credit card required
One inbox, every channel
Instagram DMs, Facebook comments, X replies, LinkedIn messages, and TikTok comments are unified into a single AI social media inbox, so nothing waits in a different app.
Drafted in your brand voice
Your AI reply assistant is trained on your Brand Brain -- products, FAQs, tone, and do/don't policies -- so drafts sound like your team wrote them, not a generic chatbot.
Auto-send above your confidence threshold
Set a confidence score: replies above it send automatically, everything else waits in draft-for-review. Tune it per channel as you build trust in the drafts.
Comment-to-DM and human handoff built in
Turn a public comment into a private DM automatically, tag warm leads, and hand a conversation to a teammate the moment it needs a human touch.
Process
How it works
- 1
Connect Instagram, Facebook, X, LinkedIn, TikTok, YouTube, or Threads -- no developer setup.
- 2
Fill out your Brand Profile once: products, FAQs, tone, and policies.
- 3
Review the first batch of AI-drafted replies and set your auto-send confidence threshold.
- 4
Let the AI inbox handle routine DMs and comments while you focus on the ones that need you.
Good to know
Frequently asked questions
Does the AI inbox reply automatically, or do I approve every message?
Both are supported. Keep everything in draft-for-review, set a confidence threshold so only certain replies auto-send, or turn on full auto-send once you trust the drafts -- per channel, any time.
What does the AI use to write a reply?
Your Brand Profile: products, FAQs, tone of voice, and do/don't policies, plus the conversation history for that contact -- so replies stay accurate and on-brand instead of generic.
Can it turn a comment into a DM automatically?
Yes -- comment-to-DM automation can reply publicly and send a private DM based on keyword triggers, so you can qualify a lead without the whole conversation happening in public.
What happens when the AI isn't confident in a reply?
It's held for human review instead of sent, and can be tagged and assigned to a teammate for handoff -- nothing uncertain goes out automatically.
Ready to put your social media on autopilot?
Set up your Brand Profile in minutes. Cancel anytime.
No credit card required